Returns & Refunds

Due to the nature of research products, returns are generally not accepted once products have been shipped.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.

Refund Eligibility
Refunds or replacements may be considered for:

  • Incorrect items received

  • Damaged products during shipping

  • Orders unable to be fulfilled

Non-Returnable Items
Opened, used or improperly stored products are not eligible for return or refund.

Research Disclaimer
All products sold by Prestige Peptides NZ are intended strictly for research purposes only and not for human consumption.

Contact
For returns or refund enquiries:
info@prestigepeptidesnz.com