Frequently asked questions

Where are you based?

New Zealand

How long does shipping take?

Orders are typically processed promptly, we aim to have you order shipped within 5-7 working days.

What is your returns policy?

Due to the nature of our products, we do not offer returns or exchanges for change of mind. If your order arrives damaged or there is an issue with the product recieved, please contact us within 48 hours of delivery with clear photos and your order details.

How can I contact you?

For general inquiries or support, please contact us directly through the website contact form or our social media pages

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.